The Country Platforms Hub

The Country Platforms Hub (“CP Hub,” “we,” “our,” or “us”) is committed to protecting your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and South Africa’s Protection of Personal Information Act (POPIA).

Where we refer to “personal information”, it means “personal information” as defined in POPIA, and “personal data” as per the GDPR. The purpose of this Privacy Notice is to outline our policy relating to the processing of your personal information in terms of POPIA and GDPR. This Notice explains:

• Why and how we collect personal information
• The purposes for which we use and store it
• How we protect your personal information
• Your rights in relation to your personal information

Please note: This Privacy Notice does not apply to, and the CP Hub is not responsible for, any third-party websites which may be accessible through links on our website. If you follow a link to any of these third-party websites, they will have their own privacy policies, and you will need to familiarise yourself with these policies before considering submitting any personal information to them.

The Country Platforms Hub is a developing-country-led initiative created to support governments in turning national climate and development priorities into coordinated, investable programmes. It exists to help countries move from strategy and ambition to practical delivery by strengthening country-owned platforms that align finance, partners and implementation behind national goals. In carrying out these functions, the Hub may collect limited personal data, including through its website, digital platforms and related activities. This may include information collected for website analytics and performance monitoring, as well as data provided by users who subscribe to updates, register for events, or participate in Hub-related communications and engagements.

Information collected may include:

• Number of users and sessions
• Country and general geographic location (aggregated)
• Pages and sections visited
• Search queries performed
• Resources viewed or downloaded
• Time spent on pages and the site
• Browser type, device, and operating system
• IP address and online identifiers

This data is generally aggregated and not used to directly identify individuals. We limit the collection of personal information to what is relevant and necessary for the purpose for which it is collected. We do not ordinarily collect special personal information unless: Express consent has been obtained; or It is required or permitted by law.

We use cookies and similar technologies for analytics and measurement purposes. These cookies help us:

• Understand user interaction
• Improve website functionality
• Measure engagement and usage trends

Where required by law, you will be asked to consent to the use of non-essential cookies.

We do not sell personal data or use it for advertising purposes. We use the collected information to:

• Analyse and improve the website
• Monitor usage and engagement
• Support reporting to stakeholders
• Ensure the website functions effectively

We take all reasonable steps to ensure that your personal information is protected and implement appropriate measures to protect your personal information from unauthorised access.

We may transfer your information globally for our legitimate operational purposes, such as for cloud storage. All information transfers will comply with applicable laws.

We retain personal information only for the period necessary to fulfil the purpose for which this information was collected, except where an extended retention period is prescribed by applicable laws or for our legitimate purposes, based on the organisation’s needs and good practice.

We may keep personal information indefinitely in a de-identified format for statistical purposes.

Depending on your location, you may have the right to access, correct, delete, restrict, and/or object to the processing of your personal information. If you object, we will stop using your personal information, except where this is permitted by law.

If you believe that your personal information is being unlawfully processed or have any questions or concerns about this Privacy Notice, please contact us by emailing secretariat@countryplatformshub.org.

If you wish to lodge a complaint, you may contact the Information Regulator (South Africa) by following this link: https://inforegulator.org.za/complaints/.

We may update this Privacy Notice from time to time. Any updates will be posted on this page with an updated effective date.